Effective Date: 9th July 2025

1. Introduction

C2 Water (SPV) Pty Ltd (“C2 Water”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) in Australia and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or interact with us online.

2. Who We Are

C2 Water (SPV) Pty Ltd
ACN: 658 561 230
Email: info@c2waterspv.com
Website: www.c2waterspv.com

We are based in Australia and operate globally to provide services in water management, environmental solutions, and related technologies.

3. What Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, business name, job title.
Technical Data: IP address, browser type, device information, operating system, referring URLs, time and date of access.
Usage Data: Pages visited, time spent on pages, interactions on the website.
Location Data: If enabled, we may collect geolocation data.
Communications: Emails, enquiries, feedback, support requests.
Other Data: Any other personal information voluntarily provided to us.

4. How We Collect Your Information

We collect information through:

Direct interactions (e.g. web forms, email, phone)
Automated technologies (e.g. cookies, analytics tools)
Third-party services (e.g. payment gateways, partners)

You can choose not to provide personal information, but this may limit your ability to access certain features or services.

5. How We Use Your Information

We use personal information to:

Provide and improve our services
Respond to enquiries and provide support
Send updates, marketing, or promotional content (where consent is given)
Analyze website performance and user experience
Comply with legal obligations
Prevent fraud and enhance security

6. Legal Basis for Processing (GDPR, if applicable)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent
The performance of a contract
Compliance with legal obligations
Legitimate interests (e.g. improving services, marketing)

7. Disclosure of Information

We may disclose your personal information to:

Service providers and partners who help operate our website and services
Professional advisors (e.g. legal, accounting)
Government agencies or regulators if required by law
Third parties in connection with a sale, merger, or acquisition

We do not sell your personal data.

8. International Data Transfers

We may store or process your information outside of Australia, including in countries where privacy laws may not be as strict. In such cases, we take reasonable steps to ensure your information is treated securely and in accordance with this policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember user preferences
Track usage and engagement (e.g. via Google Analytics)
Deliver targeted advertising (with consent)

You can control cookies through your browser settings.

10. Data Security

We take reasonable steps to protect your information, including:

Secure servers and encrypted data transfer
Access controls and authentication procedures
Regular software updates and monitoring

However, no online transmission or storage is 100% secure.

11. Your Rights

You have the right to:

Access your personal information
Correct inaccuracies
Withdraw consent (where applicable)
Request deletion of your data
Object to or restrict processing
Lodge a complaint with a privacy regulator

To exercise these rights, please contact us at: info@c2waterspv.com

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children. If we become aware, we will delete the data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it regularly.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Privacy Officer
C2 Water (SPV) Pty Ltd
Email: info@c2waterspv.com